Frequently Asked Questions

DIPHDA is based in Highland Park, Los Angeles.

Please send us an e-mail with some info about your store and we'll be in touch! Info@diphda.co

We love to collaborate! Email us at info@diphda.co and we’ll get back to you ASAP.

We do! Email us for details info@diphda.com

Sign up for our e-mail list and hold tight! We are an independent company working around the clock to keep up with demand for our handcrafted product.

We offer free returns & exchanges on all U.S. domestic orders when claimed within 14 days of your order being delivered. Items must be in their original condition with all packaging intact. 

NOTE: Sale items are FINAL SALE. Returns will not be accepted.

International orders may be returned at your expense with the courier service of your choice. 

Please email info@diphda.co and include the order invoice number. You will be refunded for your purchase within 7 days of receipt of your return. Mail your return within 14 days to:

DIPHDA

5930 N Figueroa St., #421483

Los Angeles, CA 90042 USA


Yes. Depending on your country's specific import laws you may be required to pay local duties and taxes and these fees are not included in your shipping cost. For more information, please contact your local customs office. We are not responsible for items held up at customs, and for lost items past the U.S. border. For greater security, choose a shipping service with International tracking.

Most orders will be shipped in 1-5 business days. Inquire for rush orders and for shipping times on custom items. Shipping times will vary depending on the carrier of your choice. Express shipment times vary depending on your service choice and location. We are not responsible for items held up in customs.

If you need to make a change to your order please contact us ASAP at info@diphda.co. We'll do our best to help you with any changes before your order ships. Once an order ships we are unable to cancel it or make any changes.

We are not responsible for personal or pet destruction of DIPHDA product.

Don't see your question answered here? Email us: info@diphda.co

Thank you for supporting womxn owned independent business!